Relationships Can Be Saved After a Conflict

Conflict management involves much more than simply settling differences. If you fail to address the emotional and psychological needs of the victims, you may experience a conflict coming back and / or serious damage to the relationship.

Depending on the severity of the conflict and how it was handled in each step of the resolving process, it may not be possible to go back to the point of the relationship before the disagreement. The key to minimizing this potential is to identify and resolve conflicting issues ahead of time. If left unmanaged, they can be left astray and lose the right path. Whenever possible, use one or more of the following strategies to help protect and secure relationships between you and your colleagues, manager and clients. The following are some important steps to maintain a relationship in the event of a conflict:

Reaffirm the value of the relationship. You would not think that others feel the same way or understand your purpose unless you talk about it. Tell them how much you value your relationship. This is especially important when dealing with customers.

Show dedication. You need to speak up and express your desire to continue or strengthen your relationship. The way to do this with customers is to rediscover the service or work in partnership with the customer to rebuild trust and relationships.

Be realistic. Because of the moral code, it is difficult for some people to “forgive and forget.” You should systematically assist in regaining their trust. It may take some time to achieve this, but the effort is well worth it.

Always be flexible. A strong relationship involves the ability to give and to take. It is very important that you and the other people involved make agreements following the conflict.

Keep the connection open. One of the major causes of conflict and broken relationships is poor communication.

Get committed. You cannot do it all by yourself. Obtain a commitment to working for reconciliation from any other person (s) involved in the dispute.

See the continuation. Do not think because the conflict has been resolved that it will always be. Deep arguments often arise, especially when commitment is not forthcoming.

Leave a Reply

Your email address will not be published. Required fields are marked *